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WordPress is no longer simply one of many options at GoDaddy. Instead, they’ve made WordPress a first-class citizen in their product lineup with a set of solutions staff describe as a “tightly managed” product offering. You’ll see the difference immediately upon activating your account.
The revamped WordPress offering includes a number of slick new features to enjoy. We’ve picked out some of the most notable below.
Sidekick Tutorials
If you’re new to WordPress, you’ll have access to hundreds of SIDEKICK Country Email List tutorials that demonstrate how to build your website. Their videos are updated constantly and cover topics such as photo editing, page and post creation, theme selection and much more.
Also updated with each new version, WordPress 101 offers video tutorials formatted for all of your devices. They cover everything from very basic instruction to more advanced concepts like SEO optimization.
Trained Support Staff
Around May 2014, GoDaddy dissolved email and trouble ticket support. It simply wasn’t working. Amongst other problems, there had been too many delays in processing customer requests and they didn’t have the tools to verify customer information if requests were sent from non-account emails.
Now however, technical support staff have been trained to troubleshoot problems exclusively for WordPress users over the phone and through live chat 24-hours a day – a massive improvement in service levels.
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